Category: Portfolio

Providing Flexible Staffing for a multinational airline catering company

Our client, a large multinational airline catering company needed to manage their seasonal workforce and non-core staff.  These staff who would endure lengthy on-boarding and security clearance processes. We partnered with the company to rethink their approach and offer end-to-end delivery for their contingent workforce Our Contingent Workforce (flexible staffing and outsourcing) solutions help our […]

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Improving Social Customer Experience for a Retail Brand

eOutsource helped a Retail Brand improve customer experience from various online platforms. eOutsource implemented a team of online moderators to focus on the Retail Brand’s online communities – Facebook, Twitter, Instagram and Pinterest. eOutsource utilized an online monitoring tool to gather new messages from the client’s social media accounts into a CRM environment. Thus helping […]

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Improving Revenue for a Fleet Management Company

How we helped a Fleet Management Company improve revenue Our client implemented a companywide restructuring mandate which involved streamlining and consolidating its operational efficiencies across Lagos, Nigeria. The client was looking for a Partner to help reorganize existing operations, retain good employees, and upgrade technology platforms to monitor performance of their drivers. Our dedicated team […]

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How we helped a Retail Chain acquire leases in 6 Shopping Malls

Acting on behalf of a large retail chain new to Nigeria, eOutsource helped acquire leases in 6 shopping malls eOutsource liaised closely with the International Expansion and Acquisition Manager of the retail company and ensuring the sites fitted with the company’s core strategy, 6 stores measuring between 350 Sqm to 700 Sqm was acquired on […]

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Managing driver – partner engagement and pairing for Uber

eOutsource helps Uber to identify individuals interested in becoming drivers under existing fleet partners on Uber and connecting those individuals with the partners. We also help Uber perform activities related to the sharing of best practices and tips for driver-partners with respect to customer service, use of the Uber Driver App, and city knowledge. Our […]

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