eOutsource helps high-tech and telecom companies in Africa take care of their business processes, people management, customer management and efficient. Our experience is vast in helping various clients transform towards digital. Some examples of where have added value include, harnessing social media, develop and implement mobile apps, web chat and implement online portals which has increased revenue for our clients and created a huge level of customer engagement.
Our high-tech and telecoms clients value our strategic understanding of their business and industry. We understand that high-tech and telecom companies face many challenges especially in Africa. Due to the rapidly evolving and fast paced environment driven by the relentless speed of technology, the rate of emergence of new competitors, the increasing expectation of consumers and innovative business models, our clients need to focus on their core business so that we can take care of their non-core.